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what is the purpose of suggestion box?

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what is the purpose of suggestion box?

Post by dipendra1 on Wed Jul 11, 2012 7:16 am

A suggestion box is a device for obtaining additional comments, questions, and requests. In its most basic and traditional form, it is a receptacle with an opening, not unlike an offering box or voting box. The box is used for collecting slips of paper with input from customers and patrons of a particular organization. Suggestion boxes may also exist internally, within an organization, such as means for garnering employee input.

Variations on this method include paper feedback forms which can be sent via postal mail, such as the "We value your input" or "How was the service today?" cards found in some restaurants; solicitations to provide comments over the telephone, such as a voluntary survey at the end of a transaction with a call center, or even an invitation on a printed store receipt to call and complete a customer satisfaction survey (sometimes offered with a product discount); or the placement of feedback forms on an institution's website.

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Re: what is the purpose of suggestion box?

Post by dipendra1 on Wed Jul 11, 2012 7:20 am

suggestion box helps us to find out the heal of different problems that exits in our daily life.

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